My ideas on finance, meditation, & learning
Traditional customer service is centred around using both the phone and email as channels to reach out to customers, offer support, and upsell to them. In India, as the cost of a call centre is very cheap, the approach has been of setting up a call centre to handle customer support using the phone as... Continue Reading →
Last week we had news of SpoonJoy shutting down operations in parts and also of Dazo (Tapcibo earlier) shutting down its operations due to lack of ability to make a profitable business. Having closely been observing Food/Restaurant industry during the last 5 years in Bangalore ( <Starting a restaurant >) and also deeply involved in starting... Continue Reading →
In all the hype about startups and funding, people seem to forget that businesses exist to make a profit and they are not about growing at breakneck speed to capture market share first. Unit economics must match up very soon in the business else it will end up in a spiral of fund raises reaching... Continue Reading →
During a general chat last week one of my friend (Colleague ) told me that he is frustrated with the daily routine of the jobs and would like to start a business of their own. Have heard this familiar ruse for umpteen number of friends and relatives over the last 10 years. But I guess... Continue Reading →
